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Galaxy S8

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Color: Gold

Galaxy S8 64 Go - Maple...

Galaxy S8 64 Go - Maple Gold - Unlocked

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€209.00

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Why choose a VerySmartphone ?

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an Enquiry ?

Is the device sold in its original packaging?

No. Every 100% original device undergoes a series of tests before it is repaired, if necessary, and is then packaged in a neutral box and therefore refurbished, sold with a range of accessories that are compatible but not original.

I still need help

What are the delivery times?

Orders are prepared within 24 working hours and shipped within 1 working day, excluding weekends and public holidays.

Please note that all orders made after 1pm on Friday will be shipped on the following Monday. Delivery times are determined by the carrier for information purposes only and unfortunately cannot be guaranteed. Delivery may take a little longer depending on the period and/or in the case of unforeseen events.
Around Christmas time, for example, high order numbers and often poor weather may extend the delivery time.

I still need help

How do I return my product to the refurbisher?

If you wish to return your product because it has a technical fault or because you are not satisfied, you should contact us and submit a return request.

To return a product, you must follow our exchange or refund procedure and receive your prepaid return label. Otherwise, we cannot guarantee that your product will be exchanged or refunded.

Please remember to always disconnect your device from the iCloud or Google Play account associated with it.

If you forget to do this before returning the product, we will be obligated to ask you to provide us with your login details to proceed with the repair, exchange, or refund of your order.

Not disconnecting from your iCloud or GooglePlay account will prolong the time it will take to process your request and may even result in us being unable to grant your request.

Moreover, when you receive your item, please ensure that your order is correct as soon as you receive it.

If we have sent the wrong item by mistake, which would be very unusual, we want to resolve the problem as quickly as possible. You will receive a refund or a replacement depending on your wishes, but you must return the item in the same condition you received it and within 30 days of receiving it. Please ensure that you take reasonable care of the item, contact us within 24 hours following receipt, and print your prepaid return label.

If you receive a damaged or faulty item, we hope that you can accept our sincere apologies and we would like to assure you that we completely understand your dissatisfaction. You will receive a refund or a replacement depending on your wishes, but you must return the item in the same condition you received it and within 30 days of receiving it. Please ensure that you take reasonable care of the item, contact us within 24 hours following receipt, and print your prepaid return label.

If you notice a malfunction during the 12 months covered by the warranty, please contact us and indicate the issue(s) encountered. We promise that we will strive to find the best possible solution. In case of a minor problem, we will repair the damaged item(s) at our own expense, otherwise we will replace the item within 3 weeks. The last option is subject to availability. If we do not have the item in stock at the time, we will refund your purchase. Please make sure that you take reasonable care of the item and to inform us of any faults within the warranty period.

I still need help

I have a problem regarding delivery (order lost or late): what do I do?

The delivery time is specified on the order summary. It is always calculated in working days.

If your parcel takes longer than expected to arrive, don't worry:

Go toyour account, then to the order summary.

If the order is marked as "shipped", make a note of the carrier and the tracking number. You should be able to track your parcel on the carrier's website.

If the order is not yet marked as "shipped" and your order was placed more than 2 working days ago, contact us.

If after checking the carrier's website it looks like the parcel may be lost or if there is a delay, do not hesitate to contact the carrier directly to clear things up.

It rarely happens that a parcel is actually lost or that it is delivered to the wrong person. If this happens, contact us so that we can open a case with the carrier. If the product is not located after 15 days, we will refund you.

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